When talking to councils and asset owners, typically one of the reasons for installing a parking guidance system is to improve customer experience. This isn’t just lip service; customers often want the benefits a parking guidance system provides primarily because it makes finding a parking spot easy, reducing stress and frustration during peak periods.
The technology also helps users save time and fuel by directing them to available parking spaces quickly. This is particularly valuable in busy urban areas or retail car parks with high shopper traffic where finding parking can be time-consuming.
When drivers are being directed efficiently to available parking bays, congestion is reduced. This contributes to reducing the emissions that are sustained when cars crawl in circles searching for somewhere to stop, benefiting both users and the surrounding area by improving traffic flow. This assists with customer loyalty as drivers come back to retail centres that offer an efficient parking service.
These efficiencies can be maximised by facility operators who can optimise available spaces for specific categories of parker (disabled, pram, electric vehicles) to ensure these spaces are available and properly allocated. By using past data to predict surges in demand, facility management is improved and whilst customers may not be aware of this functionality, they benefit from the enhanced capacity these informed decisions create.
Parking technology that incorporates security features such as surveillance cameras and emergency call buttons can make users feel safer in parking facilities, particularly if they are entering or exiting in a remote area or in the dark. Those that can offer a modern and efficient parking experience gain a competitive advantage, being an attractive option for customers who know they will be safe and able to find a parking spot quickly on arrival.
Another element of building customer loyalty is by meeting specific requirements or integration needs, such as connecting to mobile apps or payment platforms that customers use. Parking technologies can often be tailored to meet these needs, piggybacking off the loyalty and convenience those apps and services generate.
As customers seek to go about their business efficiently, parking guidance systems can help them on their way – but only when the technology works as it should. Facility owners need to ensure the parking guidance system they choose to install is one that delivers accurate information in a timely manner. There is nothing more frustrating in a car park than following a green light only to find a bay occupied! When they do, parking guidance systems provide a high level of convenience that caters to the needs of a parking asset’s customers.
A parking guidance system (PGS) is a quiet achiever that is largely underestimated as a solution to managing congestion and circling traffic.
Park Agility are delighted to announce a partnership with SONAH GmbH, German provider of camera-based sensor products and solutions.
The advantages and disadvantages of incorporating camera sensors into a parking guidance system
The five most commonly used car detection technologies within the parking guidance system domain are : Infrared; Magnetic Resonance; Ultrasonic; Laser / LiDAR; and Cameras.
As populations grow, urban mobility becomes a priority for city planners.
Solar powered way finding signage is an ideal solution where traditional infrastructure is either not available or cost prohibitive.
Accurate car counting is one of the most cost effective ways to understand and then optimise a car park’s utilisation and help to reduce congestion.
Signage capability is evolving fast with a range of accurate technologies to suit varying locations and parking asset needs.
Whilst the idea of building a brand-new city from the ground up is exciting, there are many things Australia’s smart city planners can invest in for existing urban centres that will help the community
There are multiple elements that make up how a parking guidance system works, and these include signage, sensors and a management system
Cities are more liveable, less congested and safer when car parking technology is used in a wide range of facilities – retail, commercial, residential, healthcare, travel and transportation hubs.
Technology has disrupted most industries over the past couple of decades, streamlining and improving service offerings in successive waves. The parking industry is no different.
More organisations are looking for environmentally friendly solutions that meet their need to help manage congestion – and parking guidance is an easy win.
Now is the time to take advantage of the technologies that will help entice customers back to your business and create operational efficiencies.
As we grapple with the gradual emergence from lock down, Individual venues all have a part to play, including parking facilities, to help stop the spread of the virus.
With Park Agility’s precinct signage solution, whole regions and congested precinct areas can be transformed to provide a world class visitor experience.
How will you choose to get to work in the coming months as lockdowns ease?
There are currently many hard financial decisions to make as our cities slow down. Yet for car park owners, there’s never been a better time to set yourself up to improve future yield and congestion.
Amid the global health pandemic, here are the practical steps and recommendations we implement immediately to ensure a safe working environment for our team, our clients and the community at large.
A massive spike in car park accidents over summer has been recently revealed by insurer AAMI. What can car parks do to improve both safety and customer experience?
As the up-take of electric vehicles accelerates, charging bays and accompanying customer experience offerings are a potential point of difference. Will your car park business model leverage it?
Our seven tips on what to look for when selecting a parking guidance system to invest in for your car park asset.
How can the parking industry prepare for and leverage the trends that are shaping the future of parking?
Installing parking guidance systems (PGS) are becoming more common among commercial car parking facilities because the benefits for asset owners and managers are multiple.
Opportunities in the parking industry abound with the rise of mobility as a service (MaaS)
From a single carpark to a smarter city, the core purpose and benefits of parking guidance systems and sensor technology remain the same
With increasing car park guidance technology, exploration into self-driving cars and a shift towards electric cars, it’s reasonable to ask what the future of parking looks like.
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